Terms and Conditions
At Feral Elegance Designs, we work hard to create unique jewelry, we also strive to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.
Shipping & Delivery
At Your Service
FED will ship pieces out within 1-3 business days, then allow another 5 for delivery.
We will not be shipping over major holidays or Sundays as the town I live in is small and the post is not always open at these times. I will do my best to get pieces in the mail ASAP, as I am just as excited to share them with you as you are to have them. If you have any concerns, please reach out.
Return Policy
What You Need to Know
Returns will only be accepted in the case of damaged goods through the journey in the mail.
However, I am not a heartless robot, I am a person, so if you find yourself displeased with something, I would only love to make it right. Contact me with the nature of your displeasure and include photos of items purchased. You will have to pay for return shipping, but a refund can be granted in some cases per the discretion of the seller. Dimensions of items are included in each description to ensure you are able to determine their fit before purchasing. FED can adjust fittings for some items, but there my be additional charges to do so and returns for such reasoning will not be accepted.